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Refund policy

To return a part, contact LifeSpan at service@lifespanfitness.com or 801-973-9993. Parts may only be returned within 30 days for a full refund. Some parts, such as running belts, drive belts, or decks, cannot be returned, due to possible physical contamination during installation.

The customer must pay all return shipping costs and will be responsible for all damage due to improperly packaged items.

PCE will credit your purchase using the original form of payment or by check within 5 business days upon receipt of the returned item. service@lifespanfitness.com. No returns will be accepted without prior written authorization from PCE. Items must be returned, unused in any form, in working condition and in the original, unopened packaging.